privacy policy 
Last updated March 2026
Who We Are
This website is operated by TEK9 Protection Dogs Ltd (we, us, our).
Registered in England and Wales
Company number 11488303
Registered address Unit 9a Wingbury Courtyard Business Village, Wingrave, Aylesbury, England, HP22 4LW
We act as the data controller for the personal data we collect.
Contact email info@tridentprotectiondogs.com
Our Commitment to Data Protection
We handle your personal data in accordance with UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.
We ensure your data is processed lawfully, fairly and transparently, collected for specific purposes, limited to what is necessary, kept accurate and stored securely.
Data We Collect
Information you provide
Name
Email address
Telephone number
Any information submitted via forms or messages
Information collected automatically
IP address
Device and browser type
Website usage data via cookies and analytics
How and Why We Use Your Data
We use your personal data for the following purposes.
To respond to enquiries using your name, email, phone and message details under legitimate interest
To provide services and fulfil contracts using your contact and transaction details under contract
To provide customer support using your contact details and communication history under legitimate interest
To improve our website using usage data and cookies under legitimate interest
To send marketing communications using your email or phone where you have given consent or where soft opt in applies
To comply with legal obligations where required
Marketing Communications
We comply with UK marketing laws.
We will only send marketing communications where you have given clear consent or you are an existing customer and have not opted out.
You can unsubscribe at any time using the link in our emails or by contacting us directly.
Data Sharing
We do not sell your personal data.
We may share your data with trusted third parties where necessary including website hosting providers, CRM systems, email providers, analytics providers, payment processors and professional advisers.
All third parties are required to process your data securely and in accordance with UK data protection laws.
International Data Transfers
Some of our service providers may process data outside the UK.
Where this happens we ensure appropriate safeguards are in place such as approved contractual clauses or transfers to countries recognised as having adequate protection.
Data Retention
We retain personal data only as long as necessary.
Enquiries are retained for 12 to 24 months
Customer records are retained for up to 6 years
Marketing data is retained until you withdraw consent or after prolonged inactivity
Data is securely deleted or anonymised after these periods.
Your Rights
You have the right to access your data, correct inaccurate data, request deletion, restrict processing, object to processing, request transfer of your data and withdraw consent at any time.
To exercise your rights contact info@tridentprotectiondogs.com
Complaints
If you are not satisfied with how we handle your data you can complain to the Information Commissioner’s Office.
Cookies
We use cookies to ensure the website functions correctly, analyse usage and improve performance.
Non essential cookies are only used with your consent.
You can manage cookies through your browser settings.
Data Security
We take appropriate measures to protect your data including secure systems, restricted access and encryption where appropriate.
Third Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this policy from time to time. The latest version will always be published on this page.
